Aleksandra Karpiuk, 28, has been having problems organising deliveries for the online vintage clothing shop she runs.
“I’ve had parcels lost and others are taking more than a week to be delivered when usually it should take two days. My business has been really affected since the outbreak and lost parcels are just making it worse,” she said.
There has been a huge spike in the number of people shopping online, said Richard Lim of research firm Retail Economics. Its research shows that one in three people having experienced technical issues on retailers’ websites that has meant they could not