OSAKA — Sharp will use a lottery system to select buyers for its new face masks after overwhelming demand caused the electronics group’s online shopping portal to crash.
The Osaka-based company attempted to begin online sales to consumers on Tuesday, setting a total daily limit of 3,000 boxes. But the volume of traffic to Sharp’s website overwhelmed the servers that day, putting the sales on hold.
Japan has suffered a chronic mask shortage because of the coronavirus outbreak despite government efforts to increase production of the protective gear.
The high access count also affected Sharp’s web service for connected appliances,